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Resources

Insights for employers

Practical articles on workplace injury management, workers' compensation documentation, return-to-work programs, and the clinical decisions that affect your claims.

Employer guidance8 min read
What to do when a worker is injured on site
A step-by-step guide for employers: from first aid and incident reporting through to the referral that sets the right clinical trajectory.

24 March 2026

Employer guidance7 min read
Understanding certificates of capacity in workers' compensation
What employers need to know about medical certificates, work capacity decisions, and how they affect return-to-work planning.

17 March 2026

Return to work9 min read
The employer's guide to return-to-work programs
How to design return-to-work programs that satisfy workers' compensation requirements, support injured workers, and protect your premiums.

10 March 2026

Claims management7 min read
Five documentation mistakes that delay workers' comp claims
Common documentation gaps that slow down claims processing — and how to avoid them from day one.

3 March 2026

Telemedicine7 min read
When telehealth makes sense for workplace injuries
Telehealth isn't right for every injury — but when used appropriately, it removes barriers to timely care for regional, remote, and FIFO workers.

24 February 2026

Employer guidance9 min read
Managing psychological injuries in the workplace
Psychological injury claims are rising across Australia. Here's what employers need to know about early intervention, clinical pathways, and getting outcomes right.

17 February 2026