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Injury Management DoctorsWorkplace injury. Managed right.

Your claimants need doctors.
We have the network.

When availability is the bottleneck on your claims — no local GP, inconsistent documentation, regional gaps — we provide a ready-made clinical network that works to the standard your team expects.

Coverage

Every Australian jurisdiction

NSW
icare · SIRA
VIC
WorkSafe Victoria
QLD
WorkCover Queensland
WA
WorkCover WA
SA
ReturnToWorkSA
TAS · NT · ACT
State and territory schemes

Clinic network and telehealth, aligned to each jurisdiction's scheme requirements.

The problem

Claims can't progress without clinical input

You know the pattern: a claim lands, the worker needs assessment, and the treating doctor either isn't available, doesn't understand workers' comp documentation, or produces certificates that create more questions than they answer. The claim stalls, costs escalate, and the worker's recovery drifts.

  • Availability gaps

    Claims stall when there's no treating doctor available — especially in regional areas, for after-hours incidents, or when GPs won't take on workers' comp cases.

  • Inconsistent documentation

    Certificates arrive late, capacity information is vague, and progress reports don't answer the questions your claims team is actually asking.

  • Coverage gaps

    Multi-state portfolios need consistent clinical pathways across jurisdictions. Piecing together ad hoc provider arrangements creates quality and compliance risk.

How we help

An established network, ready to deploy

We don't build a network from scratch for each referral. Our clinicians are already credentialed, trained to our documentation standards, and experienced in workers' compensation across Australian jurisdictions.

We solve the availability problem

When your claimant can't get in to see a GP who understands workers' comp, or when regional coverage is thin, our network fills the gap. It's built for availability — matched clinicians, telehealth options, and escalation when demand is high.

Standards your auditors will recognise

Every clinician in our network is credentialed, supervised, and produces documentation to a consistent standard. That means less rework for your team and cleaner files at audit.

We work with you, not around you

We integrate with your existing claims process. Your case managers get the updates they need, in the format they need, at the cadence they need. No surprises, no chasing.

What you get

Everything your claims team needs, nothing they don't

  • An established network of credentialed clinicians across metropolitan and regional Australia
  • Consistent documentation standards — certificates, capacity reports, and progress notes formatted for claims
  • Telehealth capability for remote, FIFO, and hard-to-reach claimants
  • Same-day or next-business-day triage where clinically appropriate and capacity allows
  • Structured updates at intervals that match your claims management cadence
  • Clinical governance built in — credentialing, peer review, and quality audits
  • Single point of coordination so your claims managers deal with one team, not dozens of providers
  • Coverage across Australian states and territories through our clinical network and telehealth
For insurers

What your claims team receives

Clinical triage
Same or next business day
Capacity assessment
With defined restrictions
Documentation
Scheme-ready formats
Escalation
Named point of contact

We provide clinical assessment and documentation. We do not determine liability or provide legal opinions.

Let's talk about your portfolio

Whether you need coverage for a specific region, overflow capacity for a growing portfolio, or a consistent clinical partner across jurisdictions — we're ready.