All industries
Healthcare & aged care
Supporting the people who care for others
Healthcare and aged care workers face some of the highest injury rates in Australia. Manual handling of patients, exposure to aggression, and sustained psychological pressure create complex claims that need expert clinical coordination.
58%
Psych claim duration reduction
30%
Fewer new psych claims (year 2)
5 days
Avg. time to first assessment
800+
Workers covered
Common injuries
The injury profiles we see most frequently in healthcare & aged care workplaces.
- Back and shoulder injuries from patient manual handling
- Needlestick and sharps injuries
- Aggression-related injuries — physical and psychological
- Psychological injuries from work pressure, burnout, and critical incidents
- Slip, trip, and fall injuries in clinical environments
- Cumulative strain from sustained physical care duties
Industry challenges
What makes injury management in healthcare & aged care harder than it should be.
- Workforce shortages making absence from injury particularly impactful
- Rising psychological injury claims outpacing physical injury trends
- Workers delaying injury reporting due to perceived stigma or workload guilt
- Complex claims involving both physical and psychological components
- Regulatory scrutiny on return-to-work practices in care settings
How we help
What we do for healthcare & aged care employers
- Fast-track psychological triage — assessment within days, not weeks
- Psychologists experienced in occupational injury, not just general counselling
- Musculoskeletal pathways tailored to patient handling demands
- Early warning identification to support pre-claim intervention
- Return-to-work plans that account for clinical environment constraints
- Structured reporting for insurers and regulatory compliance
Ready to improve injury outcomes in healthcare & aged care?
Tell us about your workforce and we'll outline a clinical pathway that fits.