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NSW
Injury management in New South Wales
New South Wales is Australia's largest workers' compensation market. We support NSW employers with end-to-end injury management — from the initial notification through to sustainable return-to-work outcomes, aligned with SIRA guidelines and icare requirements.
Workers' compensation scheme
- Scheme
- Workers Compensation Act 1987
Key facts for employers
- Employers must notify their insurer within 48 hours of becoming aware of a workplace injury
- Provisional liability allows workers to access treatment before a claim is formally determined
- Injured workers are entitled to weekly payments, medical expenses, and rehabilitation services
- Return-to-work obligations require employers to provide suitable duties where reasonably practicable
- The scheme is regulated by SIRA, with icare managing the Nominal Insurer fund
How we help
What we do for New South Wales employers
- Same-day triage and injury notification support aligned with SIRA timeframes
- Clinical case management coordinated with icare and scheme agents
- Return-to-work planning that meets NSW employer obligations
- Telemedicine consultations for regional and remote NSW workers
- Fast-tracked specialist referrals across the Sydney metro and regional network
Need injury management in New South Wales?
Tell us about your workforce and we'll outline a clinical pathway that fits your NSW operations.
